On Sept 7, 2017, Equifax announced they were victims of a security breach. In case you missed the news, you can learn all about it on my Company Blog page.

Equifax has already stated that if you were one of the 100,000 Canadians affected, that they will reach you directly via mail. Criminals, claiming to be from Equifax, may try and reach you via phone or email. This is definitely a scam.

The company facing serious public backlash for how they handled the breach. Their new CEO immediately issued an apology for the hack and “bad customer service.” The company’s offer of 1 year complimentary credit monitoring and identity theft protection originally required those who opted-in to waive their right to legal recourse. Equifax has since clarified that the legal waiver only applied to the complimentary year, and not to preexisting issues including the hack.

The first thing you should do is find out if you were affected by the breach. If you are Canadian, you will receive a letter in the mail. If you are in the U.S., Equifax has released a “Potential Impact tool.” The tool meant to measure the likelihood of your information being breached. It currently suffers from some technical difficulties due to high traffic, but no security concerns are currently present.

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